Privacy Policy

Effective Date: March 10, 2026 | Last Updated: March 10, 2026

Note: Confirm your registered legal name, file number, formation date, and registered agent address at mycpa.cpa.state.tx.us (Texas Comptroller) or direct.sos.state.tx.us (SOSDirect) before publishing.

1. Our Commitment to Privacy

Pendoah LLC (“Pendoah,” “we,” “us,” or “our”) takes privacy seriously. We build systems for organizations in regulated industries, and that responsibility extends to how we handle your information.

This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights. It applies to pendoah.ai and all related services, forms, and communications we operate.

If you have questions or concerns, contact us at info@pendoah.ai before using the site.

2. Who We Are

Pendoah LLC is an AI and technology partner focused on North American B2B organizations. We deliver AI strategy, custom AI development, data engineering, MLOps, AI audit and optimization, and AI-driven marketing services. Formerly operating as Fleekbiz.

Registered in the State of Texas, United States. Principal place of business: Houston, Texas. [Insert registered agent name and address after confirming at mycpa.cpa.state.tx.us (Texas Comptroller) or direct.sos.state.tx.us (SOSDirect)]

For all privacy inquiries: info@pendoah.ai

3. Information We Collect

3.1 Information You Provide

We collect information you actively submit to us, including:

Contact information: name, email address, phone number, job title, company name
Inquiry and assessment data: responses to contact forms, readiness assessments, or scoping questionnaires
Talent registration data: professional background, skills, experience, compensation preferences, portfolio links
Communications: messages, emails, or feedback you send to Pendoah
Meeting and calendar data: information submitted to schedule calls or demos

3.2 Information We Collect Automatically

When you visit pendoah.ai, we may collect:

Device and browser information: IP address, browser type, operating system, screen resolution
Usage data: pages visited, time on site, referral source, click paths
Cookies and tracking technologies: session identifiers, analytics tags, and preference cookies

3.3 Information from Third Parties

We may receive information about you from:

CRM and marketing platforms when you engage with our outreach
LinkedIn and social platforms if you interact with Pendoah content or apply through those channels
Referral partners who introduce you to Pendoah’s services

4. How We Use Your Information

Pendoah uses collected information for the following purposes:

Service delivery: fulfilling engagements, responding to inquiries, scheduling meetings, and managing projects
Talent operations: evaluating registrations, matching talent to client needs, and managing contractor relationships
Marketing and communications: sharing relevant insights, service updates, case studies, and event invitations
Analytics and improvement: understanding how people use our website to improve content and user experience
Compliance and security: meeting legal obligations, preventing fraud, and protecting Pendoah systems and client data
Relationship management: maintaining records of past engagements and communications

We do not sell your personal information to third parties. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

5. Legal Basis for Processing

Where applicable under data protection law (including GDPR-aligned standards), Pendoah processes personal data on the following bases:

Contract: to fulfill a service engagement or respond to a service request
Legitimate interests: to improve our services, conduct marketing, and manage our business, balanced against your rights
Consent: where you have explicitly opted in, such as subscribing to newsletters
Legal obligation: to comply with applicable laws and regulations

You may withdraw consent at any time where consent is the basis for processing. This does not affect the lawfulness of processing before withdrawal.

6. How We Share Your Information

6.1 Service Providers

We share information with trusted technology and service providers who assist us in operating our business. These include:

Cloud infrastructure providers (AWS, Azure, or GCP depending on engagement)
CRM and marketing automation platforms
Analytics and performance monitoring tools
Communication and collaboration platforms

All service providers are contractually bound to protect your data and may only use it to provide services to Pendoah.

6.2 Clients

In the course of a talent placement or staff augmentation engagement, relevant professional profile data may be shared with a prospective or active client. We will notify you before sharing your profile in this way.

6.3 Legal Requirements

We may disclose information if required to do so by law, court order, or regulatory authority, or to protect the rights, safety, or property of Pendoah, its clients, or the public.

6.4 Business Transfers

If Pendoah undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change and the choices available to you.

7. Cookies and Tracking

Pendoah uses cookies and similar technologies to operate the website and improve the experience. These include:

Essential cookies: required for the site to function (session management, security)
Analytics cookies: used to understand traffic patterns and content performance
Marketing cookies: used to measure the effectiveness of our campaigns (only with consent)

You can manage cookie preferences through your browser settings or, where applicable, through a consent management banner on the site. Disabling certain cookies may affect site functionality.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law.

Inquiry and contact data: retained for up to 3 years from last interaction
Talent registration data: retained for up to 5 years or until you request deletion
Engagement records: retained for up to 7 years to satisfy legal and financial obligations
Marketing opt-in records: retained until consent is withdrawn

When retention periods expire, data is securely deleted or anonymized.

9. Security

Pendoah implements administrative, technical, and physical safeguards to protect your information. These include:

Encrypted data transmission (TLS) for all site communications
Access controls and role-based permissions for internal systems
Regular security reviews and vulnerability assessments
Incident response procedures aligned to our compliance posture

Pendoah’s security practices are mapped to HIPAA, PCI DSS, SOX, and NERC/CIP standards where relevant to client engagements. FedRAMP-ready configurations are available.

No system is completely immune to risk. If you have reason to believe your data has been compromised, notify us immediately at info@pendoah.ai.

10. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Access: request a copy of the personal data we hold about you
Correction: request that inaccurate or incomplete data be corrected
Deletion: request that your data be deleted, subject to legal retention requirements
Restriction: request that we limit processing of your data in certain circumstances
Portability: receive your data in a structured, machine-readable format
Objection: object to processing based on legitimate interests or for direct marketing
Opt-out of sale: Pendoah does not sell personal data. This right applies but requires no action.

To exercise any of these rights, contact info@pendoah.ai. We will respond within 30 days. Identity verification may be required.

If you believe your rights have not been respected, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

11. California Residents (CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect, use, disclose, and sell
The right to delete your personal information
The right to correct inaccurate personal information
The right to opt out of the sale or sharing of personal information (Pendoah does not sell or share personal information for cross-context behavioral advertising)
The right to limit use of sensitive personal information
The right to non-discrimination for exercising your privacy rights

To submit a CCPA/CPRA request, email info@pendoah.ai with the subject line “California Privacy Request.”

12. Children’s Privacy

Pendoah’s services are designed for business professionals and organizations. We do not knowingly collect personal information from anyone under the age of 18.

If you believe we have inadvertently collected information from a minor, contact us at info@pendoah.ai and we will delete it promptly.

13. International Data Transfers

Pendoah is based in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Where we transfer data from the European Economic Area or United Kingdom, we rely on appropriate safeguards such as Standard Contractual Clauses. Contact us for more information about our transfer mechanisms.

14. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or applicable law. When we do, we will update the effective date at the top of this page.

For material changes, we will notify active clients and registered users by email. We encourage you to review this policy periodically.

15. Contact Us

For questions, requests, or concerns about this Privacy Policy or our data practices, contact:

Pendoah LLC

Email: info@pendoah.ai

Website: pendoah.ai

Pendoah LLC | pendoah.ai | info@pendoah.ai